it’s not just your business we care about


Environmental sustainability, Social responsibility and ethical corporate Governance are an integral part of our firm’s culture, philosophy and values.

For us, partnership underpins our ESG philosophy – it is one of our core values and means far more to us than just the definition of our legal entity.

To us partnership means

Listening to clients, and providing them with

  • Informed
  • Impartial
  • Independent advice they can trust

Working collaboratively as part of multi-disciplinary teams of specialists

  • Who work seamlessly together
  • To achieve our clients’ goals

Being an integral part of the communities we live and work in

  • Individually
  • Collectively as a firm

Working with like-minded organisations to ensure we minimize our environmental footprint

  • Directly, in terms of what we do
  • Indirectly, in terms of the advice we give our clients and the suppliers we work with


Every person in our firm shares a common set of values which are based on a very simple edict: do the right thing.

To find out more about our values just scroll down and click, or call James Routledge, one of the leaders of the firm and someone who has been with Matthews & Goodman for over 40 years.

We are committed to protecting our physical environment, contributing to carbon reduction and helping clients meet their ESG goals.

We work with clients at a number of levels, but the underlying objective is to help them minimise the environmental impact of the assets/portfolios they own or occupy, whilst also meeting their occupational and financial objectives.

Our ESG related experience and expertise is extensive - whether it’s collecting and analysing data for inclusion in clients’ annual ESG portfolio assessments, or collating intel and impact assessment data designed to improve the energy efficacy and waste management of their assets/portfolios.

We also constantly track environmental legislation and regulation developments, as well as technological advancements to ensure our clients’ ESG compliance is never compromised and that they can make informed (ESG related) decisions.

Because clients’ assets vary in terms of size, location, age and purpose, we adopt a tailored approach to ensure sustainable targets are met, without compromising the financial viability and occupational requirements of the asset.

Our integrated life cycle approach to every asset includes:

  • Whether developing or refurbishing an asset, we always work with clients to ascertain how we could achieve as high a BREEAM certification rating for the sustainability performance of their buildings, as possible
  • Ensuring the careful selection of construction materials
  • Adopting a proactive approach to Planned Preventative Maintenance (PPM) to ensure the energy efficiency and long-term costs of managing the asset are optimised, whilst the cost and generation of environmental waste is minimized
  • Improving the EPC rating of their assets
  • Undertaking waste audits and managing waste produced by their assets (eg introducing different waste streams) in order to minimize landfill waste
  • Minimizing water consumption at their sites, using grey water, harvesting rainwater and preventing pollution of water resources
  • Preventing pollution to avoid unnecessary destruction of natural resources
  • Adopting solar panels to generate energy for the properties we advise them on
  • Providing electric charging points for occupiers’ EVs.

Whether advising clients, managing our business or auditing the environmental credentials of the advisors and companies we work with, we understand that adopting zero carbon strategies and enhancing biodiversity has to be balanced with the commercial viability of the recommendations we make and the efficacy of the initiative.

As a firm, the environmental-related initiatives we have implemented include:

  • Commissioning motion sensitive lighting to reduce the energy consumption in our offices
  • Migrating to paperless documents and recycling the paper sources once scanned
  • Ensuring all paper waste is recycled, across the Matthews & Goodman network
  • Being members of #PlasticFreeCity - we do not use single-use plastics in our offices
  • Providing a robust and tested IT infrastructure to allow employees to work from anywhere
  • Encouraging all employees to use public transport when on company business.

In addition, we implement rigorous protocols amongst all our suppliers to ensure that they:

  • Recruit locally to minimize the impact of travelling to and from work wherever possible
  • Explore the viability of adopting greener forms of transport
  • Minimize the carbon footprint of what they do – from the vehicles they drive to how they dispose of waste
  • Avoid unnecessary destruction or waste of natural resources.

This brief outline is indicative of our firm’s environmental ambitions, as well as how we try to influence the clients, suppliers and stakeholders we work with.

Everyone who works for our firm is acutely aware of the role they play and the contribution they make to the communities they live and work in.

As an employer, we are dedicated to a sustainable policy of diversity and equal opportunities. Our commitment to our communities is highlighted by the fact that, wherever possible, we recruit new employees from the local pool of talent, irrespective of whether we are recruiting senior or junior employees.

Wherever possible, we appoint local suppliers (in keeping with our local jobs for local people philosophy).

In addition, we have, for over 150 years, been committed to helping young people who wish to enter and work in our sector - in recent years they have represented almost 10% of our (annual) recruitment. We also offer school, college and university students the opportunity to spend between   5-15 working days on work experience, to help them understand the workplace environment and gain a deeper insight into what a professional services firm does.

Underpinning our 'People Strategy' is a fundamental belief that our remit is to help every person who works for Matthews & Goodman reach their full potential. This is achieved by an integrated programme of Career Development and Personal Development Reviews and our Career Path Criteria plan which paves the way for promotion and self-advancement.

Our commitment to all our employees is, we will:

  • Pay you a fair and equitable salary
  • Share the profits of the firm with everyone, irrespective of their seniority or length of service
  • Create tailored skilling programmes for you, to underpin your professional advancement and make you more valuable to the firm
  • Do whatever we can to support your physical and mental wellbeing.

Our Health & Wellbeing Programme

In addition to the support each Line Manger affords their team, our Health & Wellbeing strategy includes access to a 24/7 work-life support service, which is available to all employees and their immediate family members.

The service, which provides (confidential) information and practical support on a range of everyday issues including work, family, relationships, money and health, is easily accessible via website, freephone and mobile app.  

Our flexible work policy allows employees with childcare and/or caring issues to take control of their life/work balance. We have a significant track record of supporting colleagues who require late starts, early finishes and/or (paid) time off to help them fulfil their family and domestic responsibilities.

Our Community Programme

We are all actively encouraged to spend at least one working day volunteering to help support an organisation or cause we feel strongly about – and the firm pays us for the time we spend away from our work/office. This ranges from painting fences, to running workplace awareness workshops for young people, to providing not-for-profit organisations with pro-bono professional advice.

We have partnered with the Ethical Property Foundation, the UK’s leading property advice charity for the voluntary sector, to help charities optimise their property interests, whilst minimising their costs and liabilities.

We are a Limited Liability Partnership (LLP): our firm is owned and managed by 10 Members/Equity Partners who still work in the business.

The Members’ primary objective is to ensure the firm’s long-term viability – achieved by focussing on sustainable corporate growth, whilst complying with all legal, regulatory, professional, contractual and social requirements/guidelines. However, the firm’s leaders know that we have to balance the commercial interests of firm with those of all our stakeholders, the communities we live and work in and the environment.

Everyone in the company is committed to working towards becoming a net zero organisation and one which is true to its ESG ambitions. To ensure the firm does not deviate from our ESG roadmap, every Member is tasked with ensuring that their team and the firm monitor and adhere to our ESG objectives and strategies.

To ensure the efficacy of what we do and how we do it, we are an RICS (The Royal Institution of Chartered Surveyors) registered firm. All our surveyors are either RICS registered surveyors, working towards securing their professional qualifications, or highly experienced specialists with relevant expertise and qualifications.

All our business operations are managed within a framework of Codes of Conduct, Compliance Policies and adherence to national legislation and regulations - such as General Data Protection Regulation (GDPR) and Anti-Money Laundering (AML) legislation.

In addition, we secured ISO 9001:2015 certification over 15 years ago. This gives the managers of the business confidence in our decision-making processes and the controls we have to deal with the challenges of running our firm ethically and sustainability. In addition, our annual ISO external audits ensures that the interests of all stakeholders (clients, employees, suppliers, advisors and the communities we serve) are never compromised and that our processes and protocols evolve and continue to meet the firm’s changing business requirements.

As an organisation, we are committed to transparency, efficiency, effectiveness and moral integrity. This is why everyone in the firm is actively involved and responsible for ensuring that our ethical decision making always adheres to the corporate values which underpin the creation of long-term value for the firm, as well as all our stakeholders. These include being open, honest, collaborative, creative (in terms of solving clients’ problems) and performance focused.

We measure the value and effectiveness of the service we provide clients and other stakeholders by the quality of

  • The advice we give - is informed, impartial and independent
  • Our implementation – right first time: delivered on time and on budget.

Our nominated charities

Liverpool - Papyrus UK

PAPYRUS is the national charity dedicated to the prevention of young suicide.

Suicide is the biggest killer of young people – male and female – under 35 in the UK. Every year many thousands more attempt or contemplate suicide, harm themselves or suffer alone, afraid to speak openly about how they are feeling.

London - The Childhood Trust

The Childhood Trust funds grassroots charities and their projects to alleviate the impact of child poverty in London.  Every child has the right to a safe and happy childhood so we partner with and fund the very best initiatives and projects.


London - Great Ormond Street Hospital Charity

Every day, 619 children and young people from across the UK arrive at GOSH. Every day, doctors and nurses battle the most complex illnesses, and the brightest minds come together to achieve pioneering medical breakthroughs.


Manchester - The Children's Adventure Farm Trust

For terminally ill, disabled and disadvantaged children in the North West.

Set in the heart of the Cheshire countryside, our 17th century Farmhouse with surrounding 10 acres of land is the perfect place for deserving children of all abilities to play, laugh and simply enjoy being children.

Can we help?