Client Profile

Client

Institutional Property Fund.

Brief

Undertake a strategic review of the existing management of the retail park to identify potential:

• Operational inefficiencies
• Supplier optimisation opportunities – in terms of costs and service
• Ways to reduce voids
• Revenue generation opportunities

Result

Having conducted a forensic review of the accounts and management files for the park, we presented the Fund Manager with a Business Plan for the retail park. Following approval of our recommendations, the financial and operational impact was immediate:

• The Operating Service Charge was reduced by 25% within 12 months
• Supply contracts were rationalised and re-tendered which resulted in improved service and better value
• Car parking income was generated from a standing start
• By improving the appearance of the park, we helped reduce voids by 60%
• The historically poor Health and Safety record/claims history for the site was improved - 60% reduction in claims.

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