Case Study

S-One Management Company Limited

Property

Purpose build modern apartment building situated close to Sheffield City Centre, providing 82 apartments and 2 commercial units

Brief

Dissatisfied with the existing Managing Agents levels of service and performance, other agents were invited to tender for the work. The key element of the brief was the provision of a high value service focussed on delivery, accountability and 'the details' - the incumbent Managing Agent had previously failed to meet all three criteria.

Result

We ensured that there was a seamless transition between our team and the incumbent agents and, once we were fully operational we:

  • Improved the service charge income collection rates - which has provided much needed cashflow
  • Re-tendered several of the services to improve the quality of service and reviewed the cost liabilities
  • Identified potential income which was and is being used to fund works in the development - to protect and enhance value.
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